WHE ONLINE PLATFORM respects the privacy and rights of every user and strives to provide a clear and transparent subscription and refund policy for the ONLINE COURSE FADE GAME.
Automatic Subscription Renewal
When you subscribe to the ONLINE COURSE FADE GAME, your subscription automatically renews after the expiration of the selected period – monthly, six-monthly, or annually. The only way to prevent automatic renewal is to cancel your subscription in a timely manner through your user account.
After cancellation, you retain access to the course until the end of the already paid period, after which access is suspended and no further charges will be made.
Changing Subscription Plans
- Subscription upgrade: The price difference for the remaining period is automatically calculated, and the new plan takes effect from the next billing cycle.
- Subscription downgrade: There is no additional charge at the time of change; the lower price applies from the next billing period.
Important Notes
If automatic renewal has failed due to technical reasons, do not create a new subscription before contacting support, to avoid double charging.
Refunds
For digital products such as online courses, refunds are not standard practice and are only approved in exceptional situations, such as:
- verified technical error on our part,
- double charging,
- situations approved by the support team to preserve platform integrity.
WHE ONLINE PLATFORM reserves the right to individually review each case and make a decision based on available information.